Amdocs
CurrentSoftware Engineer
- Java Customer Service PortalMaintain a Java-based customer service portal used by 20,000+ agents; added CloudWatch alerting for proactive failure detection and contributed to EKS scaling for high availability.
- PHP Billing Portal Migration (ESOA)Migrated a legacy PHP billing portal (1M+ customers) to AWS — containerized on EKS with API Gateway, Cognito, and PayMaya-powered automated billing notifications.
- SSIS-to-AWS PipelineReplaced manual SSIS jobs with an event-driven AWS pipeline (Python, SNS, CloudWatch), automating file-triggered workflows that previously required manual intervention.






